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Learning technical skills and management skills come "from different directions" for IT professionals, explains Eric Bloom, executive director of the IT Management and Leadership Institute. Eric is a former CIO with a deep background in information technology, an author and speaker on learning for the IT professional, including what IT professionals need to expand beyond technical skills and develop business acumen and the additional management skills necessary to lead teams or organizations.
Communication is a critical skill in every organization. At the same time, presentations and other public speaking make many people uncomfortable. On this episode...
The Human Side of Platform Rollouts How to turn large-scale system rollouts into lasting performance improvement. When an organization decides to implement a new...
Delegation, the skills and practice of assigning tasks and responsibilities to others, is an important skill for managers and non-managers. Developing the skills and...
